By default, people filling in the form will see all your questions in a chronological order. Under the paid plan, you can setup logic jump for each question to determine which question your responder will jump to after they complete that question.
Logic jump is a paid feature. If you are on the basic tier, you will be prompted to upgrade to Wispform Pro
for $10/month when you try to add logic jump to a question.
If you are in the form builder and you have a question selected, you can click "add" logic jump in the right bar to open logic jump setting for that question. In this case, we are trying to setup logic jump for a rating question. Depending on how many stars the responder gave, we want to jump them to two separate questions.
Once you are in, you will see the default question you will jump to as well as a button to "Add a Jump Logic". If you hit the add a jump logic button, you will be able to choose the condition as well as the question to jump to. In this example, if the responder selected 1/5, we wanted them to jump directly to question 6 which asks them why they didn't like our product.
You can create multiple conditions in the same logic jump. Following on from the previous one, if you wanted to have people choosing 1,2, and 3 in the rating question to jump to question 6, you can simply press the "+" button to add a condition. In this case, we added two or conditions. If responder chose 1,2, or 3, we jump them to question 6.
Becareful of "AND" and "OR" when choosing the condition for logic jump. AND means you will need to meet every condition while OR means meeting one condition will result in a jump. In most cases, you will only use AND if you want to apply multiple condition from previous questions. For example, person chose '3' for question 1 and '4' for question 2 and '5' for question 3. In most cases involving condition of just one question, use OR.
You can now add another jump logic. Simply hit the "Add a jump logic" button. This time, you can make people choosing '4' or '5' jump to question 5 which tells them that you are happy to hear they liked your product.
Although we only showed how it works with rating questions, you can assume that this applies to all other multi select questions like multiple choice, dropdown, yes/no and rating. For non, multi select questions, you can still change the default question from the next question to any question in the form. Hopefully, this article was helpful for you to get started with logic jump. If you are facing any issue or have any question, feel free to use the chat box on the bottom right corner of this page. We are always happy to hear from you!